Frequently asked questions

Have questions? We’ve got answers.
Here are some of the most common things people ask about 3KO89. If you don’t see your question here, feel free to contact us.

Product Questions

1. What exactly is 3KO89?
3KO89 is a collectible robot figure that holds a signpost for short, meaningful messages. It's designed to inspire positivity, creativity, and human connection — one message at a time.

2. What’s the difference between Version 1.0 and Version 2.0?
Version 1.0 is a 2D acrylic robot series with 15 different historical costumes. Version 2.0 is an upcoming 3D puzzle-toy made of hard plastic, allowing users to assemble and dress the robot in interchangeable outfits.

3. Do the robots actually display messages?
Yes! Each robot holds a small signpost where you can place a sticker with a message. We offer themed message sticker packs or you can create your own.

4. Are the robots safe for children?
Yes, all products are made with non-toxic materials. However, due to small parts, we recommend Version 1.0 for ages 8+ and Version 2.0 for ages 6+ with adult supervision.

Orders & Shipping

5. Where do you ship?
We currently ship across the U.S. and internationally to select countries. Shipping costs and times will vary by location.

6. How long will my order take to arrive?
U.S. orders typically arrive within 5–7 business days. International orders may take 10–15 days depending on customs and local carriers.

7. What is your return policy?
We accept returns within 7 days of delivery as long as the item is unused and in its original packaging. Please visit our Returns & Shipping page for full details.

8. Do you offer bulk or custom orders?
Yes! For events, educational programs, or corporate gifts, we can produce custom-themed robots. Please reach out through our Contact Page for a quote.

Community & Digital Content

9. Can I submit a design for 3KO89?
Absolutely! We run regular design contests where community members can submit outfits or message ideas. Winners may see their design turned into a real product — with credit!

10. Is there a video game or cartoon series?
Yes! A 3KO89 video game and animated series are currently in development. Be sure to subscribe to our newsletter and follow us on social media for updates and sneak peeks.

Still Curious?

If you have a question not answered here, contact us at contact@capticonn.com or message us on Instagram @3ko_89

Version 2.0 is on the horizon

A 3D puzzle-toy made of durable plastic, where you can build, dress, and personalize your own 3KO89. And that’s just the beginning. From a digital game to animated shorts, 3KO89 is evolving into a universe of creativity and community.

This amusing and affordable item serves as a conversation starter, showcasing the individual’s interests, activities, or hobbies.

★★★★★